Shipping policy

Order Processing

All orders are processed within 2–3 business days.
As each ONE PEN is 3D printed and assembled by hand, preparation time may occasionally take slightly longer during periods of high demand.

Shipping Locations

We currently ship to:

  • Belgium

  • European Union

  • USA
  • Other international destinations may become available in the future.

Shipping Times

Estimated delivery times:

  • Belgium: 2–5 business days

  • European Union: 5–10 business days

  • USA: 7–13 business days

Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and order size.

Order Tracking

Once your order has been shipped, you may receive a confirmation email with shipping information.

Delays

We are not responsible for delays caused by shipping carriers, customs processes, or other circumstances beyond our control.

Contact

If you have any questions about your order or shipping, please contact us:

Email: onepen.co@gmail.com